Shortage/Damage Shipment

When receiving your shipment, always check to make sure you have received all your packages. If you are missing a package you should note the missing package on the delivery receipt. Please contact courier as soon as possible to notify them that not all packages for your order were delivered.

If your shipment arrives damaged, please contact the courier service immediately to report the damage. If any items inside the packaging arrive damaged, please notify BNP BEAUTY SUPPLY Customer Service within 48 hours to obtain a Return Authorization Form for a refund.